Support
Replies from your docs in minutes, with handoff to staff when needed.
01Riak Automation
AI that answers customer messages and follows up every lead, around the clock.
We set up simple AI flows for support, sales follow-up, and weekly reports. You see what the system does and how we measure it. No big promises.
Leads
Fast first reply plus polite follow-up until sales takes over.
Reports
Weekly recap and content drafts from your data, approved by you.
02Problems we solve
Small leaks that cost real money.
01
Slow replies
Messages wait hours. Customers leave. Leads cool off.
02
Repeat work
Staff answer the same five questions daily instead of doing deep work.
03
Messy data
Numbers live in three sheets. No one trusts the recap.
03Process
Audit, Build, Test, Monitor.
Remote and async. One contact person on your side is enough.
01
Audit
We map one flow, list inputs and outputs, and agree on scope in writing.
02
Build
We connect your tools with n8n, docs, and a tested prompt. No API keys in the browser.
03
Test
We run sample chats and data checks. You approve before go live.
04
Monitor
We review logs monthly and fix maps when your sheets change.
04Packages
Fixed scope, clear price.
English prices in USD. Indonesian pages show IDR. All prices are starting prices.
Customer Support Assistant
from $1,200 setup + from $400/mo
Duration: 3 days build + 7 days support
Included
- Chat for website plus WhatsApp connection
- Answers from your docs and product notes
- Handoff to a human when confidence is low
- Basic log of questions and answers
Not included
- No custom mobile app
- No guaranteed resolution rate
Lead Follow-up Automation
from $1,500 setup + from $500/mo
Duration: 3 days build + 7 days support
Included
- Instant reply to new leads, around the clock
- Follow-up sequence with clear stop rules
- Lead log in a sheet you already use
- Alert to sales when a lead replies
Not included
- No ad spend management
- No guaranteed close rate
Reporting and Content Automation
from $2,000 setup + from $600/mo
Duration: 3 days build + 7 days support
Included
- Weekly sales or ops report from your data
- Draft posts from approved notes and data
- Human approval step before anything is sent
- Simple archive of reports and drafts
Not included
- No fully automatic posting
- No guaranteed reach
Pilot Sprint
$500 flat ($250 to start + $250 on go-live)
Duration: 3 days build + 7 days support
A scoped fixed price pilot. Limited slots: 2 per month. In return, you may allow a case study. This is optional.
Payment options: Wise 50/50 ($250 to start, $250 on go-live). Second payment refunded if not live on day 3. Milestone payment available for Pilot Sprint.
04bn8n, Make, Zapier builds
Business or Business Max, fixed scope.
We build your automation on n8n, Make, or Zapier. Business fixes one part of operations. Business Max ships a full connected system. All prices are starting prices.
n8n Make Zapier
Business n8n, Make, Zapier build
from $350 setup + from $60/mo optional care
Duration: 5 business days. For one part of operations.
Included
- 1 platform of your choice: n8n, Make, or Zapier
- Up to 3 flows in one system (example: lead capture, invoice recap, daily report)
- Up to 5 app connections (WhatsApp, Gmail, Sheets, Calendar, Telegram)
- Lead log in Sheets or Airtable plus admin alert per route
- 2 revisions, 30 min training call plus video guide and SOP PDF
- 14 day bug fix warranty for the built logic
Not included
- No complex AI agent and no custom mobile app
- No ad management and no guaranteed close rate
- Tool subscriptions stay on your account (hosting, Make, Zapier, WA provider, LLM usage)
n8n Make Zapier
Business Max n8n, Make, Zapier build
from $750 setup + from $140/mo optional care
Duration: 10 business days. For a full connected system.
Included
- Everything in Business, expanded to up to 8 flows in one connected system
- AI classifier plus auto reply with a rule based guard (no silent misroute)
- CRM in Airtable or Sheets with status pipeline plus daily report
- Multi channel intake: WhatsApp, voice note summary, call transcript, web form
- SLA escalation plus follow up reminders
- 3 revisions, 60 min training, SOP PDF, workflow JSON backup
- 30 day priority bug fix warranty
Not included
- No custom mobile app and no fully automatic posting
- No ad management and no guaranteed close rate
- Tool subscriptions stay on your account (hosting, Make, Zapier, WA provider, LLM usage)
How it runs: free 10 min chat audit, 50 percent deposit to start, build, live test with your data, final payment, then handover plus warranty. Monthly care is optional, cancel anytime.
Quick compare: Business vs Business Max
| Item | Business | Business Max |
|---|---|---|
| Flows | Up to 3 flows | Up to 8 connected flows |
| Platform | n8n, Make, or Zapier | n8n, Make, or Zapier |
| AI | Standard reply rules | Classifier plus auto reply and guard |
| CRM | Sheet or Airtable log | Status pipeline plus daily report |
| Intake | WhatsApp plus form | WhatsApp, voice note, call, form |
| Duration | 5 business days | 10 business days |
| Warranty | 14 days | 30 days priority |
05How we measure
What the system does, in numbers you can check.
01
Reply time
Median time from new message to first reply, from your chat log.
02
Follow-up rate
Share of leads with complete follow-up, counted in your sheet.
03
Hours saved
Time per report before and after, timed with your team.
06Live demo
Try a sample flow.
Try our AI assistant
Demo coming soon. Meanwhile, reach us via booking, email, or WhatsApp.
See more proof on Work, including build logs and sample reports. Illustrative example, not a client result.
07FAQ
Short answers.
01
How fast can we start?
After a short audit call we send a fixed scope. Typical start is within one week.
02
What do you need from us?
One contact person, sample questions or data, and approval on drafts.
03
What if it does not fit?
We start with a Pilot Sprint with fixed scope. You keep the docs and the flow map.
04
Business or Business Max for n8n, Make, Zapier?
Business covers up to 3 flows for one part of operations. Business Max covers up to 8 connected flows with AI reply, CRM pipeline, and SLA escalation.
Start with a small pilot.
Tell us one flow that hurts. We reply with scope and price.
Prefer email first? Write to contact@riak.space.