Missed leads answered in 60 seconds.

RIAK Business Automation builds n8n follow-up systems for home services: instant WA/SMS reply, Sheets log, team alerts. Fixed scope, live in 3 days.

00Flagship

One studio, one thing we sell: follow-up that never sleeps.

US: Missed-Call SMS Sprint $500

For HVAC, plumbers, electricians, roofing, appliance repair. Instant SMS follow-up, Sheet log, team alert. Live in 3 days.

ID: WA Automation + n8n builds

For service AC, plumbing, listrik, cleaning Jabodetabek. WA auto-reply, transcript telpon, rekap invoice, laporan harian.

Every missed call is lost revenue. We fix the follow-up.

RIAK builds practical automation for service businesses: instant reply to new inquiries, clean lead log in Sheets, instant alert to owner and team. Built on n8n, WA/SMS, and clear stop rules.

We sell one verifiable system, not promises. Fixed scope, fixed price, live in 3 days. You own the workflow, docs, and data.

riak /ri·ak/ n. ripple: a small disturbance that travels far from where it began.

01What we automate

The automation menu.

RIAK Automation for home services and small teams. Everything ships as a working n8n system, not slide decks.

01

Lead capture

Every inquiry lands in one clean Sheet: WA, web form, SMS, voice-note summary, call transcript. No more scattered chats.

02

Instant follow-up

First reply in 60 seconds with clear stop rules. WA for Indonesia, SMS for US. Polite, formal, human handoff when hot.

03

Dispatch and reports

Owner and technician get tagged automatically. Daily recap, invoice recap, follow-up and review reminders included.

04

You own it

n8n workflow JSON backup, SOP PDF, 30-min walkthrough. No lock-in. Tool subscriptions stay on your account.

Start with the $500 Missed-Call Sprint: see the offer or see all automation.

02Flagship product

RIAK Missed-Lead Automation

The flagship we sell: a productized n8n system for home services and small teams. Missed call, web form, or chat comes in, the system replies fast, logs it clean, and alerts your team. For HVAC, plumbers, electricians, roofing, appliance repair, cleaning, plus service AC, plumbing, listrik Jabodetabek.

INQUIRY (WA / SMS / form / call transcript)
↓ n8n: normalize + anti-spam + classifier
↓ route: emergency / high-ticket / standard / spam
↓ instant reply + Sheet log + team alert
Example flow, not a client result. You own the JSON + SOP.
Missed-lead flow: trigger → n8n → reply + log + dispatch.

Instant WA / SMS reply

New inquiry or missed call gets a fast follow-up in 60 seconds. WA for Indonesia, SMS for US. Formal, polite, with clear STOP rules.

Clean lead log + dispatch

Every lead lands in your Sheet/Airtable with status pipeline. Owner, admin, and technician get tagged automatically per route.

Reports you can audit

Daily recap, invoice recap, follow-up and review reminders. Every run logged with time, channel, and reply. No black box.

03Pricing

Fixed scope, fixed price.

We sell automation systems, not experiments. Start with the Sprint, expand to Business when one flow is proven.

Flagship Most popular

Missed-Call SMS Sprint

$500 flat ($250 to start + $250 on go-live)

3 days build + 7 days support. Slots: 2 per month. You own the workflow and docs after full payment.

  • 1 n8n missed-lead flow: instant follow-up + SMS draft ready to connect
  • Lead log in your Sheet + alert to your team
  • 30-min walkthrough + runbook
  • Wise 50/50: $250 to start, $250 on go-live. Second payment refunded if not live on day 3.
n8n Make Zapier

Business build

from $350 + from $60/mo optional care

5 business days. For one part of operations.

  • Up to 3 flows in one system (lead capture, invoice recap, daily report)
  • Up to 5 app connections (WhatsApp, Gmail, Sheets, Calendar, Telegram)
  • Sheet/Airtable log + 2 revisions + SOP PDF
  • 14-day bug fix warranty
n8n Full system

Business Max

from $750 + from $140/mo optional care

10 business days. Full connected system.

  • Up to 8 flows: WA, voice-note summary, call transcript, form
  • AI classifier + auto-reply with rule guard + CRM pipeline
  • SLA escalation + daily report + JSON backup
  • 30-day priority warranty
Full comparison: Sprint vs Business vs Max
ItemSprint $500Business $350+Max $750+
Scope1 missed-lead flowUp to 3 flows, 1 systemUp to 8 connected flows
ChannelsWA or SMS + formWA + form + SheetsWA, voice-note summary, call transcript, form
Lead logSheet log + team alertSheet/Airtable log + alerts per routeCRM pipeline + daily report
AIRule + template replyStandard reply rulesClassifier + auto-reply + rule guard
Duration3 days build + 7 days support5 business days10 business days
WarrantyFix if not live day 314-day bug fix30-day priority fix
You getLive flow + runbook + walkthroughTraining 30 min + SOP PDFTraining 60 min + SOP + JSON backup

No guaranteed revenue, no guaranteed close rate, no ad management. We sell the system, not the outcome. See services or proof of work.

04Ownership

You own everything.

No lock-in. After full payment you get the live flow, docs, and data. Tool subscriptions stay on your account.

Every build ships with handover.

Live n8n flow, short runbook, log sheet, and a 30-min walkthrough. Read every node, replay every run, challenge every rule.

n8nSheets / AirtableWA / SMSSOP + JSON backup
riak · handover pack
$ workflow.json (n8n backup)
$ SOP.pdf + walkthrough video
# sheet log + team alerts included
→ live in 3 days, support 7 days
n8n you own no lock-in
06About

What Riak is.

Riak is RIAK Business Automation: practical n8n systems for service businesses. Missed-lead follow-up, support reply, dispatch, and daily reports. Fixed scope, measured results.

We build in the open way: every flow is inspectable, every run logged in your Sheet, every handoff documented. No black boxes, no inflated claims, just careful automation applied to real inquiries.

Founded and maintained by @irwanardiyan (Irwansyah). US SMS sprint + ID WA automation.

Focus
AI automation for service businesses
Stack
n8n, Sheets/Airtable, WA/SMS, LLM
Maintainer
@irwanardiyan
Company
PT RIAK SYSTEMS LAB
Website
riak.space

Operating principles

01

Build in the open.

Source, methods, and roadmaps are public by default. If it matters, it is inspectable.

02

Grade every prediction.

A forecast without a scorecard is marketing. Outputs are measured against real historical outcomes.

03

No black boxes.

Every result traces back to steps you can read, replay, and challenge.

04

Small instruments over big promises.

Tools that do one verifiable thing beat demos that promise everything.

Start with a 15-minute call.

Tell us one flow that hurts. We reply with fixed scope and price. Flagship: $500 Missed-Call Sprint, live in 3 days.

Book a call