Missed leads answered in 60 seconds.

RIAK Business Automation builds n8n follow-up systems for home services: instant WA/SMS reply, Sheets log, team alerts. Fixed scope, live in 3 days.

  • Live in 3 days
  • 30-day recovery guarantee
  • You own the system

Sample flow

Missed call 9:41 PM · AC no-cool · Dallas · texted back in 38s Estimate $1,850 · follow-up day 3 · booked Tuesday Burst pipe · Houston · tech dispatched in 6 min Dormant list · 100 texts · 11 replies · 4 jobs Review request · after job · 5 stars · Google up No-show reminder · same day · customer kept slot Missed call 9:41 PM · AC no-cool · Dallas · texted back in 38s Estimate $1,850 · follow-up day 3 · booked Tuesday Burst pipe · Houston · tech dispatched in 6 min Dormant list · 100 texts · 11 replies · 4 jobs Review request · after job · 5 stars · Google up No-show reminder · same day · customer kept slot
00Flagship

One studio, one thing we sell: follow-up that never sleeps.

US: Quote Recovery $249 launch

For HVAC, plumbers, electricians, roofing, appliance repair. 30s SMS, 3-touch quotes, 100 dormant reactivated. Live in 3 days.

ID: WA Automation + n8n builds

For service AC, plumbing, listrik, cleaning Jabodetabek. WA auto-reply, transcript telpon, rekap invoice, laporan harian.

Every missed call is lost revenue. We fix the follow-up.

RIAK builds practical automation for service businesses: instant reply to new inquiries, clean lead log in Sheets, instant alert to owner and team. Built on n8n, WA/SMS, and clear stop rules.

We sell one verifiable system, not promises. Fixed scope, fixed price, live in 3 days. You own the workflow, docs, and data.

riak /ri·ak/ n. ripple: a small disturbance that travels far from where it began.

01What we automate

The automation menu.

RIAK Automation for home services and small teams. Everything ships as a working n8n system, not slide decks.

01

Lead capture

Every inquiry lands in one clean Sheet: WA, web form, SMS, voice-note summary, call transcript. No more scattered chats.

02

Instant follow-up

First reply in 60 seconds with clear stop rules. WA for Indonesia, SMS for US. Polite, formal, human handoff when hot.

03

Dispatch and reports

Owner and technician get tagged automatically. Daily recap, invoice recap, follow-up and review reminders included.

04

You own it

n8n workflow JSON backup, SOP PDF, 30-min walkthrough. No lock-in. Tool subscriptions stay on your account.

Start with the $249 flagship: see the offer or see all automation.

02Flagship product

RIAK Missed-Lead Automation

The flagship we sell: a productized n8n system for home services and small teams. Missed call, web form, or chat comes in, the system replies fast, logs it clean, and alerts your team. For HVAC, plumbers, electricians, roofing, appliance repair, cleaning, plus service AC, plumbing, listrik Jabodetabek.

INQUIRY (WA / SMS / form / call transcript)
↓ n8n: normalize + anti-spam + classifier
↓ route: emergency / high-ticket / standard / spam
↓ instant reply + Sheet log + team alert
Example flow, not a client result. You own the JSON + SOP.
Missed-lead flow: trigger → n8n → reply + log + dispatch.

Instant WA / SMS reply

New inquiry or missed call gets a fast follow-up in 60 seconds. WA for Indonesia, SMS for US. Formal, polite, with clear STOP rules.

Clean lead log + dispatch

Every lead lands in your Sheet/Airtable with status pipeline. Owner, admin, and technician get tagged automatically per route.

Reports you can audit

Daily recap, invoice recap, follow-up and review reminders. Every run logged with time, channel, and reply. No black box.

03Pricing

Fixed scope, fixed price.

Launch prices until Oct 1. Start with the Catcher, expand when one flow is proven. Launch until Oct 1: pay 50/50 via escrow (half to start, half on go-live). 30-day recovery guarantee on the flagship.

Entry

After-Hours Call Catcher

$149 one-time

Live 2 days + 15-day care. After-hours missed-call coverage in 30 seconds.

  • Auto-SMS on every unanswered call + caller details to your phone
  • Sheet log + morning summary + review request
  • Live flow + runbook + 15-min walkthrough
Flagship Most popular

Quote Follow-Up & Reactivation

$249 one-time launch (reg. $299)

Live 3 days + 30-day priority care. For shops losing jobs to slow follow-up.

  • Everything in Catcher + 3-touch estimate follow-up
  • Reactivation blast to 100 dormant contacts
  • 30-day report: missed, recovered, booked
Multi-truck

Multi-Truck Bilingual Autopilot

$499 one-time launch (reg. $599)

Live 5 days + 90-day priority care. English + Spanish, zone dispatch.

  • Everything in Recovery + bilingual EN/ES + dispatch + SLA
  • Pipeline + daily owner recap + no-show recovery
  • Training 60 min + SOP + JSON backup
Full comparison: Catcher vs Recovery vs Autopilot
ItemCatcher $149Recovery $249Autopilot $499
Scope1 missed-call flow2 flows: catcher + follow-upFull system up to 8 flows
ChannelsSMS + formSMS + email + formEN/ES SMS + email + form + voice-note summary
Lead logSheet log + team alertPipeline + 30-day reportCRM pipeline + daily owner recap
Follow-upReview request 1x3-touch estimate + reactivation 100Everything + no-show recovery
DurationLive 2 days + 15-day careLive 3 days + 30-day priority careLive 5 days + 90-day priority care
GuaranteeLive day 2 or refund30-day recovery guaranteeLive day 5 or 50% back
You getLive flow + runbook + walkthrough2 flows + SOP + training 30 minSystem + SOP + training 60 min + JSON backup

No guaranteed revenue, no guaranteed close rate, no ad management. We sell the system, not the outcome. See services or proof of work.

04Ownership

You own everything.

No lock-in. After full payment you get the live flow, docs, and data. Tool subscriptions stay on your account.

Every build ships with handover.

Live n8n flow, short runbook, log sheet, and a 30-min walkthrough. Read every node, replay every run, challenge every rule.

n8nSheets / AirtableWA / SMSSOP + JSON backup
riak · handover pack
$ workflow.json (n8n backup)
$ SOP.pdf + walkthrough video
# sheet log + team alerts included
→ live in 3 days, support 7 days
n8n you own no lock-in
06About

What Riak is.

Riak is RIAK Business Automation: practical n8n systems for service businesses. Missed-lead follow-up, support reply, dispatch, and daily reports. Fixed scope, measured results.

We build in the open way: every flow is inspectable, every run logged in your Sheet, every handoff documented. No black boxes, no inflated claims, just careful automation applied to real inquiries.

Founded and maintained by @irwanardiyan (Irwansyah). US SMS sprint + ID WA automation.

Focus
AI automation for service businesses
Stack
n8n, Sheets/Airtable, WA/SMS, LLM
Maintainer
@irwanardiyan
Company
PT RIAK SYSTEMS LAB
Website
riak.space

Operating principles

01

Build in the open.

Source, methods, and roadmaps are public by default. If it matters, it is inspectable.

02

Grade every prediction.

A forecast without a scorecard is marketing. Outputs are measured against real historical outcomes.

03

No black boxes.

Every result traces back to steps you can read, replay, and challenge.

04

Small instruments over big promises.

Tools that do one verifiable thing beat demos that promise everything.

Start with a 15-minute call.

Tell us one flow that hurts. We reply with fixed scope and price. Flagship: $249 Quote Recovery launch, live in 3 days.

Book a call